Hunhu is a multi-tenant service marketplace platform that enables agencies to launch and manage their own branded service websites with custom domains and personalized branding. The platform connects agencies, providers, and customers through a centralized ecosystem featuring appointment scheduling, secure payments, provider management, dispute resolution, and real-time dashboards. With integrations such as Stripe, Cal.com, Mailgun, and Cloudinary, Hunhu delivers a scalable, white-labeled marketplace solution that simplifies service management and business growth.
Hunhu is a multi-tenant service marketplace platform that enables agencies to launch their own branded service websites using custom domains and personalized themes without managing complex infrastructure. Each agency receives a fully functional white-labeled marketplace where they can onboard providers, manage services, track bookings, and grow their business through a dedicated dashboard.
The platform connects Agencies, Providers, and Customers through an integrated ecosystem featuring appointment scheduling with Cal.com, secure payments and payouts through Stripe, escrow-based dispute management, automated notifications, and real-time analytics. With dedicated dashboards for all user roles, custom domain-based email communication via Mailgun, and scalable cloud storage through Cloudinary, Hunhu provides a secure and efficient solution for managing modern service-based businesses.
Industry
Marketplace & Professional Services
Project Type
Multi-Tenant SaaS Platform
Platforms
Web
Business Type
B2B2C Multi-Tenant SaaS Marketplace
Duration
6M
Region
Global
Figma
Laravel
AngularJS
TypeScript
SendGrid
Stripe
GitHub
AWS
Cloudinary
MariaDB
Figma
Laravel
AngularJS
TypeScript
SendGrid
Stripe
GitHub
AWS
Cloudinary
MariaDB
Supporting multiple agencies with unique branding, domains, providers, and customers while maintaining complete data isolation and security.
Implemented a robust multi-tenant architecture that allows each agency to operate independently with dedicated configurations, branding, providers, and customer data while sharing a centralized platform infrastructure.
Agencies needed a professional online presence without the technical complexity of website development and hosting.
Developed a white-label solution that enables agencies to connect custom domains, configure branding, and launch fully functional marketplace websites through a streamlined onboarding process.
Managing customer payments, agency commissions, and provider payouts while ensuring financial security and transparency.
Integrated Stripe and Stripe Connect to automate payment collection, commission management, provider payouts, and transaction tracking through a secure payment infrastructure.
Customers required protection against unsatisfactory services while providers needed assurance that payments would be secured.
Implemented an escrow workflow that temporarily holds customer payments until service completion, allowing dispute resolution before releasing funds to the appropriate party.
Coordinating provider availability, customer bookings, confirmations, and schedule management across multiple agencies.
Integrated Cal.com to automate appointment scheduling, availability management, booking confirmations, and calendar synchronization for a seamless booking experience.
Missed appointments negatively impacted customer satisfaction and provider productivity.
Implemented automated email notifications, booking confirmations, appointment reminders, and status updates to keep both customers and providers informed throughout the booking lifecycle.
Agencies occasionally lacked providers with specific skills, limiting their ability to fulfill customer requests.
Developed a collaboration feature that allows agencies to request and utilize providers from other agencies, increasing service availability and business opportunities.
Each agency required professional communication using its own brand identity and domain.
Utilized Mailgun to send transactional emails, appointment confirmations, reminders, and notifications from agency-specific domains, creating a branded communication experience.
Different user roles required access to relevant operational and financial data to manage their activities effectively.
Designed personalized dashboards for Super Admins, Agencies, Providers, and Customers, featuring real-time analytics, booking metrics, revenue tracking, payout monitoring, and operational insights.
Service listings required efficient storage and delivery of images and media files without affecting application performance.
Integrated Cloudinary for secure cloud storage, image optimization, and scalable media delivery, ensuring high performance and efficient asset management across the platform.
Supporting multiple agencies with unique branding, domains, providers, and customers while maintaining complete data isolation and security.
Agencies needed a professional online presence without the technical complexity of website development and hosting.
Managing customer payments, agency commissions, and provider payouts while ensuring financial security and transparency.
Customers required protection against unsatisfactory services while providers needed assurance that payments would be secured.
Coordinating provider availability, customer bookings, confirmations, and schedule management across multiple agencies.
Missed appointments negatively impacted customer satisfaction and provider productivity.
Agencies occasionally lacked providers with specific skills, limiting their ability to fulfill customer requests.
Each agency required professional communication using its own brand identity and domain.
Different user roles required access to relevant operational and financial data to manage their activities effectively.
Service listings required efficient storage and delivery of images and media files without affecting application performance.
Implemented a robust multi-tenant architecture that allows each agency to operate independently with dedicated configurations, branding, providers, and customer data while sharing a centralized platform infrastructure.
Developed a white-label solution that enables agencies to connect custom domains, configure branding, and launch fully functional marketplace websites through a streamlined onboarding process.
Integrated Stripe and Stripe Connect to automate payment collection, commission management, provider payouts, and transaction tracking through a secure payment infrastructure.
Implemented an escrow workflow that temporarily holds customer payments until service completion, allowing dispute resolution before releasing funds to the appropriate party.
Integrated Cal.com to automate appointment scheduling, availability management, booking confirmations, and calendar synchronization for a seamless booking experience.
Implemented automated email notifications, booking confirmations, appointment reminders, and status updates to keep both customers and providers informed throughout the booking lifecycle.
Developed a collaboration feature that allows agencies to request and utilize providers from other agencies, increasing service availability and business opportunities.
Utilized Mailgun to send transactional emails, appointment confirmations, reminders, and notifications from agency-specific domains, creating a branded communication experience.
Designed personalized dashboards for Super Admins, Agencies, Providers, and Customers, featuring real-time analytics, booking metrics, revenue tracking, payout monitoring, and operational insights.
Integrated Cloudinary for secure cloud storage, image optimization, and scalable media delivery, ensuring high performance and efficient asset management across the platform.
Integrated Cloudinary for secure cloud storage, image optimization, and scalable media delivery, ensuring high performance and efficient asset management across the platform.
Streamlined agency operations by centralizing provider management, service administration, customer interactions, bookings, and revenue tracking within a single platform.
Improved customer experience through a seamless service discovery and appointment booking process, making it easier for users to find providers and schedule services.
Increased appointment attendance rates by implementing automated booking confirmations, reminders, and real-time notifications for both customers and providers.
Expanded service availability through cross-agency provider collaboration, allowing agencies to fulfill a wider range of customer requests without increasing internal resources.
Enhanced trust and transparency between customers and providers through an escrow-based payment system and structured dispute resolution workflow.
Automated payment collection, commission calculations, and provider payouts, reducing manual financial administration and improving transaction accuracy.
Created new revenue opportunities for agencies by enabling automated platform fee collection from provider transactions and completed bookings.
Improved operational visibility through role-based dashboards that provide real-time insights into bookings, revenue, customer activity, provider performance, payouts, and disputes.
Strengthened communication and customer engagement through branded email notifications, appointment confirmations, reminders, and transactional communications delivered via agency-specific domains.
Improved platform scalability and performance by leveraging cloud-based infrastructure and media management services, supporting growing numbers of agencies, providers, and customers.
Delivered a secure and reliable marketplace ecosystem that supports multi-tenant operations, financial transactions, appointment management, and business growth while maintaining a consistent user experience across all stakeholders.
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